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Save the serial number while you have the device

A support form asks for the serial number. You turn the laptop over and try to read a line of tiny grey print, then reach for your phone to photograph it. This is a good moment to save the photograph somewhere you will find it again. The same record can hold the model, receipt and repair notes. In samla.ai, those details stay with the device, ready for the next time someone asks exactly which one you own.

The samla.ai marketing teamPublished 2 min read
A laptop, headphones and a tablet on a desk

Capture the label and check the characters

Start with a device you use every day. Photograph the whole thing, then its model and serial label. Some devices show the serial number in Settings; the original box may also have a label.

Copy the number into the record and compare it carefully with the device. Small print makes zeros and letters easy to confuse. If you use the box, check that it belongs to this particular device.

Keep the paperwork with the object

Add a receipt photo, the purchase date and where you bought it. Keep the original receipt or order confirmation somewhere accessible too. A photograph of a device and proof of purchase answer different questions.

  • List the accessories you would expect to find with it, such as a charger, case or dock.
  • Note repairs and upgrades, with dates when you know them.
  • Describe its current condition.
  • Record where it lives, or who uses it if devices look alike.

This also helps when you are working out which laptop went in for repair or which headphones belong to whom.

Make a copy you can use elsewhere

On Pro and Ultra, you can filter Browse to the relevant items and export a PDF with photos or a CSV for a spreadsheet. Open the file to check which details it contains, then include any separate receipts or documents the recipient needs.

If you are preparing an insurance inventory, ask your insurer what evidence they require. Keep a dated copy somewhere you can access from another device.

FAQ

Does every cable need a record?

A note with the device is often enough for its charger and cables. Give an accessory its own entry when you need to identify, find or track it separately.

When should I update the details?

When you replace a device, add a repair or pass something on. Record departures so the active inventory reflects what you still own.

Save the label you have just photographed. The next support form should be a little less work.

Related guides

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Start with one item

Photograph it, review the details and save its place in your collection. A forgotten favourite is a good place to start.

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